Please visit http://www.cityofsanmateo.org/residents/new_residents.html
Below is an example of the information available on the city site. Click above for current information.
| New Resident Information |
| New to San Mateo? Here is a list of useful phone numbers and companies you'll need to contact. Telephone Service  | Pacific Bell 1-800-310-2355 |  | RCN 1-800-RING-RCN (1-800-746-4726) | Cable TV Service  | AT&T 1-800-945-2288 |  | RCN 1-800-RING-RCN (1-800-746-4726) | Water Water service is provided by California Water Service (Cal Water), a private utility company. To start or cancel service, or to report a problem call: (650) 343-1808 Gas and Electric Gas and electric services are provided by Pacific Gas and Electric (PG&E), a private utility company. For 24 Hour Emergency or for Customer Service, call: 1-800-743-5000. You may call this number to report an emergency, such as a tree limb fallen onto an electrical line. For 24 Hour information on electrical outages, call: 1-800-743-5002. For the location of underground facilities, call: 1-800-227-2600. Garbage Residential and commercial garbage collection services are provided by Browning-Ferris Industries (BFI), a private company. All properties in San Mateo must have BFI-provided garbage service. To start or change service, or to report a problem with your service, call: (650) 592-2411 Monday - Friday 8:00 a.m. - 5:00 p.m. Waste may also be disposed of at the following locations:  | Ox Mountain Sanitary Landfill 12310 Highway 92 Half Moon Bay (650) 726-4718 Monday - Saturday 8:00 a.m. - 4:30 p.m. |  | San Carlos Transfer Station 225 Shoreway Road San Carlos (650) 592-0255 Monday - Friday 8:00 a.m. - 5:00 p.m. | Recycling Residential and commercial recycling service is provided by Browning-Ferris Industries (BFI), a private company. For information on recycling options in San Mateo, call: (650) 637-1411 Monday - Friday 8:00 a.m. - 5:00 p.m. Recyclable materials may also be brought directly to the San Carlos Transfer Station. For information on the countywide recycling efforts, as well as what, where, and how you can recycle, call or visit San Mateo County Recycleworks at (888) 442-2666, or visit their website at www.recycleworks.org. Sewer The City provides sanitary sewer service to all San Mateo residents. There is no need to call to begin service. Fees for service are based on water consumption, and are charged annually on your property tax bill. For more information regarding the sewer service fee, call: (650) 522-7325 Monday - Friday 8:00 a.m. - 4:00 p.m. |